Warranty Policy

Who provides the warranty

Sarim Electronics is a retailer. Where a product carries a warranty or guarantee, that warranty is provided by the manufacturer or its authorised distributor in Pakistan, on the terms they publish. Sarim Electronics does not itself provide, extend or underwrite any warranty or guarantee on the products it sells.

How to make a warranty claim

All warranty service, repairs and replacements are handled by the manufacturer or its authorised service centre. Please contact the manufacturer directly using the after-sales service number supplied with the product, printed on the warranty card, or published on the manufacturer's website.

If you cannot find that number, message us on WhatsApp at 0311 1109394 and we will point you to the right contact for your brand.

What to keep

Keep your invoice and the manufacturer's warranty card. Most manufacturers ask for both before they will accept a claim, and some require the product to be registered with them after purchase.

Warranty terms differ by product

Warranty length and cover are set by each manufacturer and differ between brands, models and product categories. Where a product page states a warranty term, it is the manufacturer's published term and is shown for information. Confirm the exact terms with us or with the manufacturer before you buy if the warranty matters to your decision.

Nothing on this page affects any right you have under applicable law.